DRAKE OUTSOURCING MAKES BPO VIABLE FOR SMALL TO MEDIUM ENTERPRISES

Most owners of small to medium businesses have started their company with a passion for developing and taking their specialist products and services to market.

However as a business grows, so does the amount of time and resources required to implement and manage the systems and processes needed to support it. Often these aspects of a growing business are implemented out of necessity without the luxury of considering whether they will support your business in the optimal way tomorrow, let alone if you can afford today what your company will require in the future.

Drake Outsourcing understands the hesitation many owners and directors of small to medium organisations have in outsourcing aspects of their business. Our experience and research shows that the main concerns about adopting Business Process Outsourcing (BPO) include:

• The perceived costs associated
• A fear of losing control of business support functions
• BPO is only for large enterprises

Drake Outsourcing is able to provide you and your business with the benefits of BPO while directly addressing these concerns.

• We are able to implement a powerful business strategy for a company such as yours through the effective application of one of the key principles of outsourcing - economies of scale. Our unique delivery model brings a number of organisations together to provide you the economies of scale that collective purchasing provides. In addition, Drake Outsourcing's model also ensures your particular business requirements are met by achieving improved service outcomes through clearly contracted service standards and supporting key performance indicators.
• Drake Outsourcing ensures you maintain control of your business support functions without the daily time consuming involvement they require.
• We provide answers to the business problems you're having today. Our structures and systems make sure, as your business grows and develops, the business functions you've outsourced to us will continue to support your company without the major ongoing investment you would have to make yourself.